Frequently Asked Questions

Do you ship internationally?
Yes! We offer worldwide shipping.

How long does shipping take?
Shipping takes approximately 2–14 business days for most international locations. Delays may occur due to customs or unforeseen events.

How much is shipping?
We offer free shipping worldwide

How can I track my order?
Once your order has shipped, you will receive a tracking number to track your order. You can check the order status anytime on our Track Your Order page.

Can I return an item?
We only accept returns for damaged or faulty items.

How do I request a return?
Contact us within 7 days of receiving your item with a video and clear pictures of the issue. Once approved, we will assist with a refund or replacement.

Do you offer exchanges?
We currently do not offer exchanges. If your item is faulty or damaged, we will issue a refund or replacement.

What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment methods offered at checkout.

How do I get in touch?
If you need help, please email us at standystore.inquiry@gmail.com or reach out via our Contact Us page. Our team typically replies within 24 hours.

Still Need Help?

We’re here for you! Visit our Contact Us page if your question isn’t listed above.